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Customer Service

Our customer support 

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Our customer service is there for you

Our customer support takes care of our products over the complete lifetime. 
Our more than 30 colleagues will support you with all your issues, from commissioning, spare parts to inspections & repairs.
Our customer Support will support you with all your concerns and guide you throw our service portfolio to find the perfect solution for your problem.

Contact the customer service team

Inspection

Our service personal will be on site to inspect our davit system, train your staff, service the davits and will give you maintenance advice

 

Service Station

With over 60 service stations worldwide we are able to support you as quick as possible anywhere you need us. Our service partners are schooled in our factory and have there own stock of OEM spare parts in house, to always be ready for service.

 

Spare Parts

Due to our huge stock of OEM spare parts and trusted suppliers we are always able to deliver you with all needed spare parts all over the world.

 

Authorization training

All our trusted service partners need to be certified and undergo a training and testing period in our workshop in Germany.

 

Your direct line to our customer service experts
 

Get in touch with our specialized team

Felix Mayerhofer

Group leader Cruise

Alex Smink

Group leader Yacht

Christian Spreen

Group leader Offshore & Group leader Commercial

Mathias Varnhorn

Group leader Marine

Martina Fischer

Head of Customer Service

All our colleagues of the customer support team

Christin Stühring

Eugen Heinz

Florian Mühlenbeck

Jörg Gottschalk

Karen Williams

Lisa Kammacher

Michael Bölling

Nadine Finke

Nele Häsemeyer

Sebastian Bertels

Timo Kraemer

Yannik Schendel

Doroteja Dragojevic

Carmen Henniger